Who we are and what we do?
Hope Homestay provides supporting care service for all aspects of their personal care needs in their own home and communal living.
We offer care services to people with physical disability, frail and elderly individuals, individuals with learning disabilities, challenging behaviour, dementia, autism, mental and sensory health needs from the age of 18 and over.
Our team work within the local community and promote the value that people who require care for home stay services including those with learning disabilities have the same fundamental rights as anyone else in society, which includes the right to develop and make informed choices about their lives. We provide a range of specialist residential and supported living services to support the people with Autism, Epilepsy, Asperger’s Syndrome, challenging behaviour or a mental health condition.
- Our 24-hour personal and practical support is provided by well-trained, caring staff and is designed to ensure you continue to enjoy maximum independence as well as peace of mind, knowing that help is always at hand.
- Service users will be supported in their homes
- Long term older service users would also be supported to improve their independence and well being.
- Short term service users are also welcomed and would be supported according to their needs, wishes and preferences.
- There will be on-call services to ensure that staffs are supported whenever there is need by a suitable manager or senior member of staff.
Our Approach
The quality of care and support we provide to the people in our services is always our priority. We are proud of our commitment to quality and as a leading provider in the sector, we are consistently looking for ways in which we can improve and enable the people we support to live the lives they want; lives which are fulfilling, meaningful and happy.
We aim to have Good and Outstanding services than any other provider in Health or Social Care, but we’re also not complacent and recognise there is always so much more that we could do. The people we support and their experiences are our best tutors and using their feedback, we will build better quality care for all.
- Respect and encourage the right of independence of all Service Users.
- Recognise the individual uniqueness of Service Users, staff and visitors, and treat them with dignity and respect at all times.
- Respect individual requirement for privacy at all times and treat all information relating to individuals in a confidential manner.
- Recognise the individual need for personal fulfilment and offer individualised programmes of meaningful activity to satisfy that need of Service Users and staff.
- Offer skilled care to enable people supported by us achieve their optimum state of health and well-being.
- Treat all individuals supported by us and all Staffs who work here with respect at all times.
- Uphold the human and citizenship rights of all who work and visit here and of all Service Users.
- Support individual choice and personal decision-making as the right of all Service Users.
